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Our Commitment to Excellence: Positive Patient Experiences
At UConn Health, our actions align with our commitment to elevating the experience for our patients and their families, our colleagues, and the communities we serve throughout Connecticut. We want our patients to have the best care experience possible, providing quality and patient-centered care to foster a safe, healing, and respectful environment. The Office of Patient Experience supports and collaborates with patients, their families, and our care teams to implement best practices for patient experience.
We offer a complete range of medical and dental services, including preventative care, specialty care, and emergency care.
Award-Winning Experience
We received Healthgrades’ 2025 Outstanding Patient Experience Award, recognizing UConn Health among the top 10% of hospitals in patient experience nationwide.
Patient Care Concerns
The patient experience team in Patient Relations consists of representatives, post-discharge nurses, guest services, and interpreters.
Patient Rights & Responsibilities
At UConn Health, we encourage you to be an active, involved, and informed participant in your care. To promote safety, mutual understanding, and respect, review the Patient Rights & Responsibilities of patients and patient representatives.